Industrial group · 4 sites
1,200
confidential voice interviews
- What they ran
- A workforce listening round across four production sites, in three languages.
- Why
- Engagement scores had been flat for two years and the annual survey comments said nothing usable.
- What came of it
- Shift handovers, not pay, drove the frustration on two sites. Leadership fixed a scheduling rule that had survived three engagement surveys untouched.



