Use Case

Understand your workforce at depth

Go beyond engagement scores. Hear what employees actually think through confidential voice conversations that surface the issues surveys consistently miss.

Why it matters

Surface-level responses

Written surveys get shallow responses on sensitive topics, missing the insights that matter most. Employees default to safe, middle-of-the-road answers when they feel their identity is tied to their response.

Low response rates

Low response rates undermine data quality, leaving leadership with an incomplete picture. When only a fraction of the workforce participates, the loudest voices skew results and quiet concerns stay hidden.

No ability to probe

No ability to probe and follow up on critical feedback means root causes stay hidden. A survey can flag dissatisfaction, but it cannot ask the follow-up question that reveals the real problem.

Anonymity concerns

Employees worry that honest feedback will be traced back to them, especially in smaller teams. This fear suppresses the candid input organizations need most, particularly around management and culture.

What Nava Insights delivers

Psychological safety

Voice interviews with an AI create psychological safety for honest, candid feedback. Employees open up more freely when speaking to a neutral, non-judgmental interviewer with no organizational ties.

Root cause analysis

AI follow-ups surface root causes behind engagement scores, not just symptoms. Understand the specific policies, interactions, and moments that shape how employees experience your organization.

Experience segmentation

Behavioral archetypes reveal distinct employee experience segments across your organization. See how tenure, role, location, and team dynamics create fundamentally different workplace realities.

Trend tracking over time

Run consistent pulse studies on a recurring cadence to measure how sentiment evolves. Track whether initiatives are working and catch emerging concerns before they become retention problems.

What this looks like in practice

Customer examples.

Industrial group · 4 sites

1,200

confidential voice interviews

What they ran
A workforce listening round across four production sites, in three languages.
Why
Engagement scores had been flat for two years and the annual survey comments said nothing usable.
What came of it
Shift handovers, not pay, drove the frustration on two sites. Leadership fixed a scheduling rule that had survived three engagement surveys untouched.

Tech scale-up · post-reorg

250

interviews four weeks after a reorganization

What they ran
A pulse on how the new structure was landing, with follow-ups on role clarity.
Why
Leadership suspected the reorg had landed badly but only heard second-hand accounts.
What came of it
The structure was fine; the communication about it was not. A round of team-level briefings closed the gap without another reorganization.

Teams already on board

  • Netlight
  • Hyper Island
  • Fryshuset
  • Holmen
  • Eidra
  • Polystar
  • Meritmind
  • Humblestorm
  • Fast Track AI
  • Mondo Robotics
  • VAKN
  • Tavion
  • Vashly
300M+
Panelists worldwide
150+
Countries
20+
Languages
<48hrs
To actionable insights

Frequently asked questions

Ready to get started?

3 interviews included free. No credit card required.